State Farm® Insurance Agent Tim Crosby

"Tim was as helpful as always!!! He definitely makes everything effortless and worry free! Thanks so much!"

"I recently obtained renter’s insurance with State Farms. Leo Nieves aided me in setting up my account. He was very helpful and knowledgeable making the process run smoothly."

"everything was fine"

"Great service. Easy to get in touch and talk to someone. Very good communication"

"Thankfully I haven't needed to use insurance since I have taken on State Farm, but my insurance agent Tim Crosby has been wonderful. He is professional, patient and understanding with my concerns. He gets back to me as soon as he can. If I have a question or have any concerns, my agent takes care of them almost immediately. I have car and rental insurance bundled into one package and the prices are reasonable. I am glad I chose State Farm insurance for my car and rental insurance needs."

"Excellent response time for requested documents Tim is my all time favorite agent"

"Good, friendly service. Helpful agents who quickly respond to requests about ID cards or other documents."

"For months, I had rashes that spread throughout my body that wouldn't stop until one day I woke up with the most excruciating pain. I came to find out that I was suffering from a skin disease called Topical Steroid Withdrawal, an iatrogenic condition caused by various forms of steroids I had taken throughout my life to treat eczema and other conditions. At night, I would feel thousands of needles piercing my skin due to the nerve damage caused by the steroids. My skin would become bright red and hot to the touch. I would have flare-ups that would have me on the floor crying and begging God to help me. I would take cold showers over ten times a day to try to relieve the pain. The itch was so deep and strong that I would scratch until my flesh opened. My skin was so thin that it would RIP just from moving. I was lucky if I could sleep one hour a day. If I managed to sleep, I would wake up with blood all over my bedsheets. My partner, a former employee of this office, took care of me while still putting his 100% into this job. He needed some flexibility and compassion, but was offered none. All he needed was to work from home temporarily, but was denied. They never tried to work anything out with him. They just wanted him at the office everyday while the other employee of this office was allowed to work remotely full-time and take off whenever he wanted to with no pushback. There was a double standard between what was expected of my partner and the other employee. The owner of this branch Tim Crosby and the "office manager" were very angry about my partner's dire situation. They even asked him, "When do you think she will get better?" Can you imagine somebody asking this about someone who is gravely ill? I would do anything to recover. I had been housebound and bedbound for over two months. I wouldn't wish this suffering on my worst enemy. I am stunned that they are so heartless and vile. My partner loved his job, but he was treated very poorly. He started this job in February of 2023. My partner had made 30 sales in March and it was only his second month there. His boss looked at the wrong spreadsheet in April and thought he had only made 10 sales in March. He pulled my partner into his office and proceeded to scream at him and then complain to him about how little money he had. Even if my partner had done poorly that month, Tim Crosby had no right to scream at him like that. My partner wanted to quit right then and there, but decided to give Tim a second chance. Fast forward to August 2023 when my disease was at its worst. My partner's health was already deteriorating prior to my disease, and he asked for some flexibility so that he could take care of both himself and me. During the first few months of his job, he was already losing his appetite from all the stress. Around two weeks ago, I started to regain consciousness again and saw the situation that my partner and I were in. I had made significant progress in my recovery! I had a serious talk with him and told him that his health was the most important thing in this world, that there was absolutely no pressure for him to continue this job if he really didn't want to. He finally admitted to me that he had wanted to quit for some time, especially after he was called a “motherf*cker” by Tim for not being able to quote the dog grooming business downstairs right away. I told him that I would be supportive of him no matter what. When my partner was resigning earlier this week, Tim Crosby did not want him to quit and insinuated to him that he should abandon me for being sick. He asked him, "Are you with her out of convenience or do you really love her?" I switched my insurance to State Farm after my partner started his job there in February. He was so dedicated and really wanted this office to succeed. I just realized that I was a customer to a business that does not regard me as a human being. I am grateful that I was able to see people's true colors during my lowest point. This is why I am giving two stars instead of one."

"Tim is awesome - great service and helped get us a great price on auto/home insurance. Super responsive and on the ball - highly recommend!!"

"Great service & great prices"

"Hi good afternoon. To whom it may concern . I wanted to thank State Farm agent Leo . He was so helpful with my quotes and answering any questions I had. He was respectful , kind and genuine person . As an agent , he definitely should get a raise or a bonus . Anytime I called Leo , he was available and I truly like that about him . Shows Leo is passionate in the job he does . I want to say thank you again Leo . Have a wonderful bless day . Sincerely , Titanya Adams"

"Buen servicio, Elionell me a ayudado en cosas de mi póliza buena atención"

"Tim was super helpful and kind in helping us! An absolute pleasure to work with and very responsive!"

"Amazing support by Leo Nieves on very short notice on a car insurance. Really took customer service to the next level!"

"Thank you for a wonderful 5-star experience with Leo Nieves from Tim Crosby State Farm! Leo is a consummate professional who is immensely knowledgeable and helpful. He was extremely responsive and guided me through every step of the insurance process. I look forward to my ongoing relationship with State Farm!"

"Best of the best, Tim has been a part of my family for almost a decade and there’s no one else we use for insurance! Go see Tim for the best service !!"

"I’ve had the best and most transparent customer service experience with Leo Nieves from Tim Crosby State Farm. Leo first reached out to me about two years ago during a renewal cycle asking if I was interested in a quote. While I was not in the market, he provided one and was very professional and courteous after I passed up on the quote. We revisited the quotes on several other occasions and continued to pass, until this past month. I called Leo and he jumped on my request immediately for both Auto and Home. We agreed to move forward, he was very thorough on his explanation of all the coverages and discounts available. If you are in the market for insurance, do not hesitate to call Leo. You will not be disappointed."

"Great Agent, Great Staff. Really attentive to the needs of the customer and took the time to help find the best options for my family. Highly recommend visiting Tim!"

"Tim is the best agent I have ever worked with. He is incredibly responsive and always looks out for my best interests. I have all my insurance with his office and cannot offer enough praises to his work ethic and professionalism toward his clients."

"Tim is an amazing insurance agent! He keeps you informed of everything going on during a claim and lets you know what to expect next. He treats you like a friend instead of a client. Truly exceptional in every way!!!"

"Tim Crosby has handled my insurance policies, including auto and home for years. I've had to make a couple claims through both policies and he's always been there to help me through the process. I've always been skeptical of insurance companies, but now that I've gotten to work with Tim, I really feel as though I have someone I can trust looking out for my best interests. I wholeheartedly recommend him to everyone."

"Ive worked with Leo at this office for a number of years. Great guy to work with. Phenominal service! Highly recommend!"

"Tim is the best. He has always been accommodating and supportive of me, making State Farm a great insurance provider for my needs. I highly recommend working with him and cannot speak highly enough about his integrity and work ethic."

"John Miller continues to answer my inquiries quickly and responsibly."

"It’s a pleasure dealing with Tim and his staff. They are always friendly and helpful. I couldn't recommend them any more. Truly professionalism at its finest."